bt business cancellation

At BT we have a number of guarantees that we provide our customers with, to make sure youre kept connected 24/7. To cancel the whole order, scroll to the bottom of the page and choose the red 'cancel order' button. Use our Business Connectivity checker to see what broadband and ethernet options are available to your business. If I have a mobile with you are there any perks? Some cookies are essential - we can't provide our services without them. EN. I am not sure on the switching processes as I am coming from a cable operator. Whatever industry youre in, weve got tailored solutions to help your people work smarter. However, she would contact the Order Management Department who would attempt to stop the disconnection. The making and receiving of calls is identical but you have the additional portals and apps available to you. Please click on the links below for information on GDPR, our privacy policy and your compliance obligations: GDPR clause for existing customers (pre 25 May 2018) and FAQs and Product Info. BT Sport for business is intended for commercial premises only. Service. Can I run my London Oyster card machine over a digital phone line? Cloud Voice Express appThe Cloud Voice Express app requires the latest iOS or Android operating system and an internet connection. Our business phone bill has just increased by 14.4% which apparently is ok according to our contract. Continue your broadband research on our resource page (Click Here) or contact us to get advice on your specific contract (Contact us page) or fill in the form below. Please make sure you have your account number or BT One Phone number to hand, If youre unhappy with any of our products or services, please contact us on ourcomplaints page. pubs, clubs, hotels and bookmakers. you'll like while you're browsing BT Business Direct and other sites. Your provider has to say what fees will be paid if you cancel during the minimum contract term, and whether you need to return any equipment they provided you with. Please see minimum guaranteed download speed for more information. This could be due to compatibility with 3rd party products, but also that you are not yet in a full fibre area. It is pretty straightforward to switch your business account from BT or cancel your business contract altogether. Is my mobile speed limited on unlimited plans? We're here to help Chat's quick and easy. If you're looking to leave BT, our experts are online Monday - Friday 08:00 - 18:00. All information previously contained in the Charges Schedule is now atSection 52, Part 6 of the BT Price List. Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download speed you may expect. Your first bill will usually have your first full monthly/quarterly charge, with a smaller partial period on top. Application for Cottage - & Small-Scale Industry License. Yes you can, if you have a current dependency on a product that is not yet compatible with a digital phone line you will still be able to purchase a traditional phone line but you will have to migrate in the future. Note that any offer prices are discounted from standard prices and that, when standard prices increase, the offer price will be discounted from the revised standard price. New customers only. 5G coverage, plan and compatible device needed. 1 How To Cancel Your TalkTalk Broadband Service 1.1 Changing Broadband Provider 1.2 Moving Home 1.3 Other Reasons 2 Early Exit Fees on TalkTalk 3 Alternatives 4 More Information How To Cancel Your TalkTalk Broadband Service The way you cancel your TalkTalk service depends on which of the following situations you're in: Seewww.bt.com/termsfor details. Phone opening hours are: Monday to Friday, 8am to 9pm Saturday, 8am to 8pm Sunday, 9am to 6pm Notification We'll always notify you when your contract ends. if you wish to retain your email address you would need to keep your business broadband with us. So naturally, the first thing I did was call BT to cancel the disconnection booked for the following day (tomorrow). There are two supplier switching types: Gaining Provider Led which is what is described above, you provide us with the address and telephone number that you wish to move to BT and we do it all for you. Engineer can refuse entrance onto site if they feel unsafe at any time. A nominal fee will be charged. We deliver Hybrid Backup the next day if your order is placed by 12pm Monday to Friday and you pass credit checks. How do I set up my email software using Office 365? You can call us: Monday to Friday 8am to 9pm Saturday 8am to 8pm Sunday 9am to 6pm I want to cancel one or more of my services: From a landline: 0800 783 1401 From outside the UK: +44 150 174 7714 I just want to cancel my BT Mobile service: From a landline: 0800 389 8414 From outside the UK: +44 150 174 7714 Was this answer helpful? You can also Cease and Re-provide, this could be when you're currently using services that are not yet switchable through the Gaining Provider Led process, and you may or may not wish to retain your number, or you are coming from a Cable Network and do not wish to retain your number. You can cancel the Amazon Prime Video Premier League subscription up to 23:59 on the 17 th October without charge. There is no charge to switch your line to BT from another supplier. What is Cloud Voice Express and how do I get started? End-User Licence Agreements and Additional Terms: Conditions for BT Business ServicesPDF 328KB, Service Schedule for BT Business Enhanced IT Support Subscription ServicePDF 233KB, Service Schedule for BT Business Enhanced IT Support Server Subscription ServicePDF 216KB, Service Schedule for BT Business Enhanced IT Support PC per incident ServicePDF 78KB, Conditions for ICT Partner SolutionsPDF 219KB, Service Schedule for SAS Support ServicesPDF 305KB, Service Schedule for Phoenix Co-Lo ServicesPDF 245KB, Service Schedule for Phoenix Business Continuity ServicesPDF 233KB, Service Schedule for IPscape ServicesPDF 44KB, Annex 1 to Service Schedule for IPscape ServicesPDF 93KB, Service Schedule for SecureData ServicePDF 384KB, Service Schedule for SecureData Websense ServicesPDF 40KB, Service Schedule for Applicable Hosting ServicesPDF 116KB, Service Schedule for Waveworks ServicesPDF 246KB, Service Schedule for SAS 21CN Migration ServicePDF 57KB, Service Schedule for BT Cloud Unified CommunicationsPDF 234KB, Office 365 Professional Setup Schedule to the General TermsPDF 162KB, Intelligent Assets - applicable to orders for the Intelligent Assets Service placed on or after 29 October 2018PDF 292KB. The services included within the Calls and Lines Package are provided under the separate contracts that apply to those services. Unfortunately not because traditional phones wont be compatible, but dont worry we will send you 1 x new digital phone for free if you purchase one of our digital phone line packages. All information previously contained in the Charges Schedule is now atSection 52, Part 6 of the BT Price List. 8 Provider Independent Resources. Plus, you will be invoiced if there are any delivery, install or set up charges on this same bill. Broadband only, but superfast! In regards to your issue, whilst I am not in the order management team myself, I have seen instances before where a cancellation goes past the point of no return and nothing can be done. 30-12-2019 The following documents make up your contract for BT Business Mobile Service: - the schedule and annexes that you can find below: - BT Business Mobile Schedule to the General Terms; - BlackBerry Annex to the BT Business Mobile Schedule - this applies if you have ordered BlackBerry Enterprise Server, BlackBerry Enterprise Service 12, BlackBerry Internet Service and BlackBerry Enterprise Server Express; - On Site Transmission Equipment Annex to the BT Business Mobile Schedule - this applies if you have ordered any On Site Transmission Equipment; - MobileIron Services Annex to the BT Business Mobile Schedule - this applies if you have ordered any MobileIron On-Premises Services or MobileIron Cloud Services: - any Statement of Requirements where you have ordered On Site Transmission Equipment; - If you have received a Charges Schedule at:General Terms on Global Services, - If you have not received a Charges Schedule at: General Terms dropdown above, Main Conditions Conditions for BT Business ServicesPDF 174KB, BT One Phone SME Schedule to the General Terms for Customers joining and resigning from 1 April 2021PDF 430KB, BT One Phone SME Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021 PDF 426KB, SIP Networks Annex to the BT One Phone SME SchedulePDF 156KB, Convergence Services Annex to the BT One Phone SME SchedulePDF 154KB, BlackBerry Annex to the BT One Phone SME SchedulePDF 165KB, MobileIron Cloud Service Annex to the BT One Phone SME SchedulePDF 169KB, One Phone Portal Annex to the BT One Phone SME SchedulePDF 157KB, Onsite Mobile Networks Annex to the BT One Phone SME SchedulePDF 148KB, Private Voice and Data Extra Annex to the BT One Phone SME SchedulePDF 157KB, Signal Assist Annex to the BT One Phone SME SchedulePDF 143KB, Recording Extra Annex to the BT One Phone SME SchedulePDF 158KB, Mobile Data Source Management (Jamf) Annex to the BT One Phone SME Schedule PDF 251KB, BT One Phone (this may be referred to as BT One Phone Corporate), BT One Phone Schedule to the General Terms for Customers joining and resigning from 1 April 2021PDF 433KB, BT One Phone Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021PDF 428KB, SIP Networks Annex to the BT One Phone SchedulePDF 156KB, Convergence Services Annex to the BT One Phone SchedulePDF 154KB, BlackBerry Annex to the BT One Phone SchedulePDF 166KB, MobileIron Cloud Service Annex to the BT One Phone SchedulePDF 170KB, One Phone Portal Annex to the BT One Phone SchedulePDF 157KB, Onsite Mobile Networks Annex to the BT One Phone SchedulePDF 148KB, Private Voice and Data Extra Annex to the BT One Phone SchedulePDF 158KB, Signal Assist Annex to the BT One Phone SchedulePDF 144KB, Recording Extra Annex to the BT One Phone SchedulePDF 158KB, Mobile Data Secure Management (Jamf) - Annex to the BT One Phone Schedule PDF 251KB, Service Schedule for BT One PhonePDF 436KB, Annex to the Service Schedule for BT One Phone BlackBerryPDF 331KB, Annex to the Service Schedule for BT One Phone MobileIron Cloud ServicePDF 331KB, Annex to the Service Schedule for BT One Phone for the BT One Phone PortalPDF 289KB, Annex to the Service Schedule for BT One Phone BT Signal AssistPDF 278KB, Annex to the Service Schedule for BT One Phone Recording ExtraPDF 210KB, Annex to the Service Schedule for BT One Phone Onsite Mobile NetworkPDF 305KB, Annex to the Service Schedule for BT One Phone Onsite SIP NetworkPDF 305KB, Annex to the Service Schedule for BT One Phone Private Voice Extra and Private Data Extra]PDF 395KB, BT One Phone - Flexible Caller Line Identity (CLI) Extra Order FormPDF 290KB, Mobile Service (Business) - On or after 1st August 2016, BT Business Mobile Schedule to the General Terms for Customers joining and resigning from 1 April 2021PDF 297KB, BT Business Mobile Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021PDF 295KB, BlackBerry Specific: Annex to the BT Business Mobile SchedulePDF 168KB, On Site Transmission Equipment: Annex to the BT Business Mobile SchedulePDF 174KB, MobileIron Services Specific Terms and Conditions: Annex to the BT Business Mobile SchedulePDF 173KB, BT Mobile Manager:Annex to the BT Business Mobile SchedulePDF 159KB, Mobile Data Secure Management (Wandera)PDF 245KB, Solution Terms for 4G Office Signal AssistPDF 163KB, BT Field Force Automation Purchased Equipment and Software SchedulePDF 206KB, BT Field Force Automation Support Services AnnexPDF 183KB, Conditions of Sale - Mobile DevicesPDF 283KB, Conditions of Supply (where Customer applies to a third party finance house or other third party for financial facilities) Mobile DevicesPDF 121KB, Conditions for the Provision of Devices for Customer EvaluationPDF 119KB, Service Schedule for BT Mobile Device, Application, Content and E-Mail ManagementPDF 268KB, Appendix to the Contract for BT Business Mobile ServicePDF 224KB, Appendix to the Contract for BT One Phone ConnectPDF 379KB. 7 Cancellation. Free visit is for a 60 minute duration only. For whatever reason, you've decided it's time to move on, so let's get to it. If BT want to get paid up to date they can contact me in the next 24 hours. Monday - Saturday. To check the speed at your location visit:business.bt.com/products/broadband-and-internet/deals. We've summarised the key changes on the following page, where you can also find a copy of the clause that will be incorporate into our legacy terms for the products listed above.". I can't send or receive emails, what should I do? To obtain the benefits the customer may have to commit to a level of spend and a Minimum Period of Service. The first part of your contract is terms that are general to all of BT's standard products. But by sticking with BT - or any other corporate giant - you dont always get the best deal, and you definitely dont get the best service. Can I run a personal care system or pendant on a digital line? Please note that supplementary terms are set out in theBT Price Listand they may form part of the contract for the relevant product or service. (Find out more about our connectivity solutions), Five improvements ultra-fast connectivity can make to your business. After this, its a standard 60 charge. Please contact your lift company for advice on alternative SIM based solutions or alternatively you will have to order a traditional phone line. Can I use an EPOS system with a digital line? You will be subject to a minimum contract term and at the end of this minimum contract term you will pay the full monthly bundle price see Section 59, Part 2 of the BT Price list found atwww.bt.com/pricing. All monthly prices shown increase from April 2024 with inflation, plus 3.9%. The time is now 21:29 and I have been on the phone to customer services who said that the Order Management Department left at note 'around 3 pm to say that they can't stop the disconnection because 'it's too late.'. Log in to My Account to quickly view and download your bills. Its unusual for additional fees to be levied on top, which makes calculating likely exit costs easy. The BT Business Smart Hub 2 is our most powerful hub yet. Are there any other products I need to check are compatible before I buy? I have been having problems with BT over the past year, with slow and dropped connections. We use cookies to do things like remember what you've added to your shopping basket and show you content we think you'll be interested in. Which type of Cloud Voice product have I got and where can I find help? If you are looking to keep an existing number, whether it's with another supplier or with BT under a different name, you will be able to input this number in the ordering process and we will let you know if we need anything else. *not 7 days after receiving your Hybrid Backup device. Be confident about transforming your business. If your Complete Wi-Fi still fails to provide a strong signal, you will be entitled to cancel the Complete Wi-Fi add-on during the guarantee period and claim a refund of up to a maximum of 6 months' previous Charges for the Complete Wi-Fi add-on. The contract for customers ordering BT Business Broadband products on or after 15th September 2014 is made up of: the General Terms - which you can find under the General Terms sub menu above; the BT Business Broadband Schedule to the General Terms - you can find the latest terms below. Application for Change of Cottage - & Small - Scale Industry License. Youre restricted to one compensation claim during your contract term. The monthly price shown will increase from April 2024 every year by the Consumer Price Index rate of inflation published in January that year plus 3.9%. If your Hybrid Backup or 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us, leaving you without a broadband connection, you can claim a one-time credit of 60 to be added to your bill. Did the service actually cancel off for you on the 19th, or did you manage to sort something out with the order management guys? To substitute a product on your order with a different product, we recommend that you add the new product to your order before removing the old one. If youre using a BT Connect mailbox, you'll need tomake sure you update your mail client settings. BTnet Conditions and Service - BT Business. Business packages supply you with business-grade service, allowing you to benefit from the service level agreements, Static IP requirements, IT support, Guest Wi-Fi and a range of products that will assist you as you grow and expand. Our experts are online now. Free from UK landlines. BT_Net_CombinedDoc_01FEB2011 Most broadband contracts lock business customers in for a minimum term of 12 to 24 months. We can only provide technical advice to customers who have a maintenance contract. From the outstanding orders shown, simply choose the order you wish to cancel or change by clicking the 'view order' button. BT has the right to cease your number in certain circumstances. Small businesses have to keep every penny they spend under close scrutiny. If your Complete Wi-Fi fails to provide a strong signal, BT may send you up to five additional Wi-Fi Discs. How long does it take to get BTnet up and running? If you are looking to change your existing package, chat to the sales teams and we'll work out the best solution is for you. If you changed providers under the older system, youll be relieved to know that these days, you dont need a migration authorisation code, also known as a MAC code. The standard monthly price shown will increase from April every year beginning on 01 April 2024 by the Consumer Price Index rate of inflation published in January that year plus 3.9%. Well, no one called. The RingCentral EULA for BT Cloud Phone and for Cloud Work can be foundhere. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. Pay your bill now with a debit/credit card. Ordering with us for the first time or switching from another supplier. BT Global Services Terms and Conditions page, Microsoft Office 365 and Microsoft Office Cloud Services offered by BT, Service Schedule for My BT Business Account BT Business Apps, BT Business Apps End User Licence Agreement, Service Schedule for BT Device Protection by Symantec, Website Builder - Annex to My BT Business Account, Agreement for BT Sport - Commercial Premises (Single Premises), Agreement for BT Sport - Group Commercial Premises (Multiple Premises), BT Sport Commercial Referrer Terms & Conditions, Terms and Conditions for the BarBeats Service, Service Schedule for My BT Business Account - My Bill and Analytics, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete WiFi and Hybrid Backup for Customers joining and resigning from 28 March 2022, Value Added Services Annex for BT Business Broadband, Superfast and Ultrafast Schedule, Next Day Connection Annex to the BT Business Broadband Schedule, Service Schedule for BT Business Broadband Access Service, Service Schedule for BT Business Mobile Service, Annex to the Service Schedule for BT Business Mobile Service, Service Schedule for BTnet (also marketed as Internet Connect UK), Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BTnet Security, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) - BT Assure DoS, Annex to the Service Schedule for BTnet (also marketed as Internet Connect UK) Gigabit Broadband Voucher Scheme, Business Email Lite powered by Microsoft Office 365, BT Business Lite Web Hosting and Business Email Lite powered by Microsoft Office 365, Microsoft Office 365 offered by BT Annex to Service Schedule Service Level Agreement, Contract for BTBusiness Service (BT IP Trunk) - Main Conditions, BT Business Services Telephone Service Phone Calls and Lines (PSTN, ISDN, Featureline, Featureline Compact, Embark and Featureline Corporate) Schedule to the General Terms, Calls and Lines Packages Schedule to the General Terms, BT Business Plan (Customer Based and Lite), Service Schedule for Starter and Professional Packs, Web Hosting & PC Security Bundle Terms & Conditions, Web Hosting with BT PC Security & PC Back Up Bundles Terms & Conditions, Service schedule for Internet Services Bundles, BT Directories / BT Customer street / BT UFindUs migrated to BT Web Starter / BT Web Manager / BT Web Expert, BT Web Basic / BT Web Standard / BT Web Standard Plus migrated to BT Web Starter / BT Web Manager / BT Web Expert, RingCentral Development Platform Annexto the BT Cloud Phone Schedule and Cloud Work Schedule, Cloud Work Contact Centre,Annex to the Cloud Work Schedule, BT Cloud Voice and Cloud Voice SIP-T Schedule to the General Terms, Presentation Number Service Option Annex to the BT Cloud Voice and Cloud Voice SIP-T Schedule, BT Cloud Voice Express Schedule to the General Terms for Customers joining and resigning prior to 28 March 2022, BT Cloud Voice Express Schedule to the General Terms for Customers joining and resigning from 28 March 2022, Main Conditions Conditions for BT Business Services, BT One Phone SME Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT One Phone SME Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, SIP Networks Annex to the BT One Phone SME Schedule, Convergence Services Annex to the BT One Phone SME Schedule, BlackBerry Annex to the BT One Phone SME Schedule, MobileIron Cloud Service Annex to the BT One Phone SME Schedule, One Phone Portal Annex to the BT One Phone SME Schedule, Onsite Mobile Networks Annex to the BT One Phone SME Schedule, Private Voice and Data Extra Annex to the BT One Phone SME Schedule, Signal Assist Annex to the BT One Phone SME Schedule, Recording Extra Annex to the BT One Phone SME Schedule, Mobile Data Source Management (Jamf) Annex to the BT One Phone SME Schedule, BT One Phone Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT One Phone Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, SIP Networks Annex to the BT One Phone Schedule, Convergence Services Annex to the BT One Phone Schedule, BlackBerry Annex to the BT One Phone Schedule, MobileIron Cloud Service Annex to the BT One Phone Schedule, One Phone Portal Annex to the BT One Phone Schedule, Onsite Mobile Networks Annex to the BT One Phone Schedule, Private Voice and Data Extra Annex to the BT One Phone Schedule, Signal Assist Annex to the BT One Phone Schedule, Recording Extra Annex to the BT One Phone Schedule, Mobile Data Secure Management (Jamf) - Annex to the BT One Phone Schedule, Annex to the Service Schedule for BT One Phone BlackBerry, Annex to the Service Schedule for BT One Phone MobileIron Cloud Service, Annex to the Service Schedule for BT One Phone for the BT One Phone Portal, Annex to the Service Schedule for BT One Phone BT Signal Assist, Annex to the Service Schedule for BT One Phone Recording Extra, Annex to the Service Schedule for BT One Phone Onsite Mobile Network, Annex to the Service Schedule for BT One Phone Onsite SIP Network, Annex to the Service Schedule for BT One Phone Private Voice Extra and Private Data Extra], BT One Phone - Flexible Caller Line Identity (CLI) Extra Order Form, BT Business Mobile Schedule to the General Terms for Customers joining and resigning from 1 April 2021, BT Business Mobile Schedule to the General Terms for Customers joining and resigning prior to 1 April 2021, BlackBerry Specific: Annex to the BT Business Mobile Schedule, On Site Transmission Equipment: Annex to the BT Business Mobile Schedule, MobileIron Services Specific Terms and Conditions: Annex to the BT Business Mobile Schedule, BT Mobile Manager:Annex to the BT Business Mobile Schedule, Solution Terms for 4G Office Signal Assist, BT Field Force Automation Purchased Equipment and Software Schedule, BT Field Force Automation Support Services Annex, Conditions of Supply (where Customer applies to a third party finance house or other third party for financial facilities) Mobile Devices, Conditions for the Provision of Devices for Customer Evaluation, Service Schedule for BT Mobile Device, Application, Content and E-Mail Management, Appendix to the Contract for BT Business Mobile Service, Appendix to the Contract for BT One Phone Connect, Solution Terms for Additional Network Equipment, Solution Terms for BlackBerry for Business, Solution Terms for Lone Worker from EE (Peoplesafe), Solution Terms for Lone Worker SIM Only Service Plan, Solution Terms for Mobile Device Management, Solution Terms for Mobile Secure Data Management (Jamf), Solution Terms for On-site Support (Employees Transferring), Solution Terms for On-site Support (No-Employees Transferring), Solution Terms for Samsung Knox for Enterprise, Solution Terms for Service Relationship Management, Solution Terms for Total Resource (Employees Transferring), Solution Terms for Total Resource (No Employees Transferring), Ofcom General Condition 1.3 Additional Information, For IT Services, these General Terms will apply, IT Services Annex to the Purchased Equipment Schedule, Service Schedule for BT Business Enhanced IT Support Subscription Service, Service Schedule for BT Business Enhanced IT Support Server Subscription Service, Service Schedule for BT Business Enhanced IT Support PC per incident Service, Service Schedule for SAS Support Services, Service Schedule for Phoenix Co-Lo Services, Service Schedule for Phoenix Business Continuity Services, Annex 1 to Service Schedule for IPscape Services, Service Schedule for SecureData Websense Services, Service Schedule for Applicable Hosting Services, Service Schedule for SAS 21CN Migration Service, Service Schedule for BT Cloud Unified Communications, Office 365 Professional Setup Schedule to the General Terms, Intelligent Assets - applicable to orders for the Intelligent Assets Service placed on or after 29 October 2018, Retail Connect Schedule to the General Terms found here, Managed Services Schedule to the General Terms found here, BT Managed Cloud Security (Zscaler) Appendix to the Managed Cisco SD-WAN Annex, Intelligent Connectivity with VMWare Service Annex, Public Guest WiFi Appendix to the Managed LAN & WiFi Annex, Public Guest WiFi Appendix to the Managed SD-LAN Annex, BT Managed Firewall Security Service Annex, Managed Embedded Security Controls Service Annex, BT Managed Endpoint Security Microsoft Service Annex, BT Managed Service Voice - MiCloud UC & MiCloud CC Annex to the Managed Service Schedule, BT Managed Cloud Security (Zscaler) Annex, Internet Out of the Cloud Schedule to the General Terms foundhere, BT Business eSaver Broadband, Calls and Lines, BT Business Hosted VoIP (Enhanced Service), Conditions for BT Business Broadband Advanced Service, Service Schedule for BT Business Broadband Advanced Service, Service Guarantee for BT Business Broadband Advanced Service, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete WiFi and Hybrid Backup for Customer joining and resigning prior to 28 March 2022, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms, BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms for Complete Wi-Fi and Hybrid Backup, BT Business Broadband Schedule to the General Terms, Value Added Services Annex to the BT Business Broadband Schedule, Value Added Services Annex to the BT Business Broadband Schedule (before 10 April 2017), Service Schedule for BT Office Anywhere, Service schedule for BT One Phone Connect, Annex to the Service Schedule for BT One Phone Connect BT One Phone Coverage Solutions, Annex to the Service Schedule for BT One Phone Connect Private Voice Extra & Private Data Extra, Online Starter Kit for Office 365 (On or After 13th July 2015), BT Business IT Site Manager Subscription Service, BT Business IT Support Manager pay per use on-site Service, BT Business IT Support Manager PC Incident Service, BT Business IT Support Manager PC Subscription Service, BT Business IT Support Manager Server per incident Service, BT Business IT Support Manager Server Subscription Service, BT Business IT Manager On-Site Repair Subscription Service, Service Schedule for Microsoft Office 365 Small Business/Microsoft Office 365 Business Essentials offered by BT and Microsoft Office 365 Small Business Premium/Microsoft Office 365 Business Premium offered by BT, Charges Schedule for Microsoft Office 365 Small Business offered by BT and Microsoft Office 365 Small Business Premium offered by BT, Charges Schedule for Microsoft Office 365 Small Business offered by BT, Microsoft Office 365 Small Business offered by BT Annex to Service Schedule Service Level Agreement, Business Circle Complete Terms and Conditions, Blackberry Internet Service (with or without Satellite Navigation) Terms and Conditions, BT Business Mobile Broadband Terms and Conditions, Service Schedule for Voice, Business Circle, Business Circle Complete, Data, Blackberry Services, BT Signal Assist, Service Schedule for BT Business Mobile Broadband, Maintenance of Equipment Service Schedule, Maintenance of Equipment - Customer Service Compensation Scheme Annex, UK Maintenance Service Standard Care, Business Care & Business Premium Care, Conversion Tariff (between ITU-R Recommendation BT.601 (270 Mbit/s) and PAL, Conversion Tariff (between ITU-R Recommendation BT.601 (270Mbit/s) and SDV), Digital Video Broadband (DVB) ASI Non-resilient Service, Digital Video Broadband (DVB) ASI Resilient Service, EPS81, EPS82, EPS83, EPS84 and EPS 98 Services, Facility Line Circuits (1, 3, 5 year Minimum Term contracts only), Netstream Corporate/Enterprise Conditions, NetStream Corporate/Enterprise Schedule 1 - Opening Contract Details, NetStream Corporate/Enterprise Schedule 2 - Opening Inventory, NetStream Corporate/Enterprise Schedule 3 - Record of Contract Changes, Serial Digital Interface (SDI) Access Point, Serial Digital Interface (SDV) Vision Circuits.

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