how to set up bt wifi disc without app

Only by factory resetting all three in that order did everything work together. My BT app has been intelligently updated to be your perfect Wi-Fi companion. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. Make sure the vents on the back of your Wi-Fi Disc are clear of obstruction. Set mode 1 for the complete WiFi Disc instead of setting mode 2. Next, you must plug the BT disc into the socket. When this process finishes, the disc will appear solid blue. Within two minutes, follow the instructions on your device to connect. Power off disks that are not directly connected to a hub (router). 10-07-2020 BT is so confident in its claims that, for some reason, if you don't get a wireless connection throughout your house, they can send you two more discs to boost your signal for free. However, by opting for BT's Whole Home Wi-Fi service instead, you'll get comparable services that work with other routers and broadband from other providers. For further troubleshooting and support see What does the orange LED on the disc mean? What does the red light mean on the BT Complete WiFi Disc? Follow the simple steps below to set up Smart Hub 2: Step 1. Using an Ethernet cable, you may connect more than one disc to your wireless router if you use Mini Whole Home WiFi or Whole Home WiFi. No action required - it takes approximately 60 seconds to fully turn on. Mini Whole Home Wi-Fi add-on disc user guide, Premium Whole Home Wi-Fi add-on disc user guide, Whole Home Wi-Fi 6 add-on disc user guide. To get the most out of Complete Wi-Fi, you'll need a BT ID and the My BT app. You can still set up your Wi-Fi Disc without it. Position all parts, including power adapters, away from heat and sun (for example, away from radiators, window sills or other electrical equipment that can get hot), Keep area ventilated (for example, dont put in cupboards or behind sofas) and dont block any vents with objects or thick carpets, Keep cables out of young children's reach, Only use power adapters provided by BT for this specific device. Thanks. If you're still having problems, use our online troubleshooter. The light will change to flashing red, but will go back to solid blue after a few seconds. In this first step, you access the My BT app to double-check the most proper location you can set up the BT WiFi Disc. This will guide you through the set-up and suggest the best location for your disc. 22h29. You can then use the lan port on the remote disk to connect other devices to your network. How to pair Complete Wi-Fi Disc with BT Smart Hub 2 - video 2 of 2 BT 33.5K subscribers Subscribe 485 288K views 4 years ago Find out how to pair your Wi-Fi Disc with your Smart Hub 2.. This article will give you a specific explanation of this problem and a full tutorial on fixing it. The Whole Home Wi-Fi app gives location tips and lets you test different locations for your discs. The LED is permanently red and the new disc doesn't appear in the app. The LED is permanently red and the new disc doesn't appear in the app. Depending on where you live, you can type "My BT" to 81192 and wait for a download link from the company. Plug one of the Ethernet cable's ends into the yellow port on the hub's back and the other end into the disc's yellow port. Step 3. You can use the ethernet port on the disk to pair it with your hub. The LED will flash blue slowly. Simply plug a network cable into the back of your BT Smart Hub 2 into one of the 4 Yellow Lan ports and the other end into the yellow port on the rear of the disc. The LED is permanently red and the new disc doesn't appear in the app. If you're using Whole Home Wi-Fi, Premium Whole Home Wi-Fi or Whole Home Wi-Fi 6; from the app's 'Settings' tab, select LED brightness, and then choose between Off, Medium or High by tapping the appropriate setting. Initially with the ethernet cable attached the hub light turns to a constant blue after a few minutes but when I disconnect the ethernet cable the light turns to a flashing red after a couple of seconds and remains a flashing red. Below are a detailed guide to help you do it: You must have a BT ID before setting up a BT WiFi disc. Your Business Smart Hub 2 comes with an Ethernet cable (the one with yellow ends) ). Below are some popular causes to BT internet disc flashing red that you should keep an eye on: The Discs are not correctly paired with the smart hub, It is impossible to find or detect the Smart hub, Overload or minor congestion with the system, The causes of red light flashing on BT WiFi disc. You can navigate to this information by clicking on the relevant tile on the home screen or via the Your Wi-Fi Network section in the More menu. Turn your Wi-Fi Disc on Plug in your Wi-Fi Disc next to your Business Smart Hub 2. You can also get full Wi-Fi as part of the BT Halo 3+ package. The next step to fix BT Wifi disc flashing red light should be taken after you find the best location is to power cycle or restart the BT Smart Hub. Set up the BT disc through an Ethernet cable. Ordered a Hybrid Connect device? Announcements, Guides & Community Updates. I have one of mine connected to an 8 port switch! However, it's a good idea to check with your current provider first to see if there's a fix for poor connectivity before enabling the whole house Wi-Fi. 22h00, on The disc connects to the hub with the strongest signal, and walking around the house increases the signal from the hub, greatly reducing the chances of hitting an uneven surface. Alternating Red/Blue flashing (Whole Home Wi-Fi 6 & Premium only), Disc connected but unable to communicate with the primary disc. When I plug the disk in to the router and follow the steps on the app the disk goes from a flashing blue to a static red and not connecting however, on the Vodafone broadband app it shows as a device connected to the network? Just plug your hub in and follow the instructions on the 4G Disc packaging and in the help guide. Please follow the instructions in the add-on disc user guide for your Whole Home Wi-Fi product and then follow the installation process as shown in the app. When pairing is finished the light on your disc will turn solid blue this can take up to five minutes. So the problem must have been some corruption within the Smart Hub 2. If it's the black "Complete Wi-fi" disc, then the ethernet connection is used to pair the disc to the router and can then be dispensed with. If you're an existing customer, you've probably already got one. You can check if your wireless network speed is faster after installing a BT WiFi disc by running a WiFi speed test. 20h47. Ideally, try moving the disc closer to the one disc connected directly to your hub (router). Getting started with your BT Business products, - Finding the best location for your Wi-Fi Disc/Wi-Fi Plus. Set Up the BT Wi-Fi Disc via the Ethernet Cable BT wifi disc setup without app, Using the Ethernet cable with the hub, is the first way to set up a BT Wi-Fi disc. In general, you want to position your discs approximately halfway between the first disc and the area you're looking to get wi-fi coverage. If you don't already know, try walking around with your phone or a laptop to check the strength of your wi-fi signal. The BT whole home wifi disc setup with the My BT app allows you to experience a great network signal. Problems with Complete Wi-Fi, what do I do? What's the Admin Password, and Why do I Need it? These easy steps will quickly have you up and running. Bell Equipment Return: 6 Steps to Get a Free Device Return, 10 Best Wifi Extender For Xfinity: A Definite Buying Guide [2022], BT Wifi Disc Setup: 2 Piece of Cake Methods [Definite Guide]. This will guide you through the set-up and suggest the best location for your disc. Find the best location for your disc using the My BT app's disc location checker. The extension will typically alert you if you are too near or too distant from the router. 5 Discs work fine, the 6th disc turns blue when wired to the hub but turns red as soon as it is disconnected. It's aimed at people who have to put up with patchy WiFi spots at home. Unplug the Ethernet cable from both devices. Where should I install the Wi-Fi extender? Place on a mat if needed, Designed for use at room temperatures between 0 and 40C, Dust with a soft dry cloth - dont use water or solvent, Regularly check that objects dont cover any parts or any vents that could cause overheating, If your devices or power adapters appear damaged, stop using them immediately. Step 5. If you want to replace it, ask the helpdesk to change the new one. Keep the disc and device away from the water sources. I spoke to a chap on the phone yesterday regarding a different issue and he says they are just TP-Link repeaters branded as BT so they should be able to work with Vodafone.Is there something in the Vodafone settings I need to change in order to allow access or something? Notably, if you see other color appearing on your WiFi disc, refer to the following to see its meaning: Meaning of the light on BT complete WiFi Disc. Press the power button on the back of the disc to switch the disc off. 01-04-2019 You must first download the My BT app on your phone and access the app to set up the new disc. It helps you manage your wi-fi network to make sure you're getting the strongest signal around your home. 19h54. The first thing is the number of the disc; next is care and safety. 19-08-2019 The light flash red and within a few seconds turn solid blue, You can now unplug the disc from the mains and plug it in at your preferred location in your home. BT's complete Wi-Fi service expands the coverage of your WiFi network by using mesh networking technology. Dont use another power adapter. 31-03-2019 After that, you must take out the Ethernet cable from both the disc and the hub. Position all parts, including power adapters, away from heat and sun (for example, away from radiators, window sills or other electrical equipment that can get hot), Keep area ventilated (for example, dont put in cupboards or behind sofas) and dont block any vents with objects or thick carpets, Keep cables out of young children's reach, Only use power adapters provided by BT for this specific device. The light will change to flashing red, but will go back to solid blue after a few seconds- Unplug the disc from the mains and plug it in at the preferred location. What to Note when Performing BT Wifi Disc Setup? The Wi-Fi disc light blinks blue and switches into solid blue after a few minutes. Once downloaded, you can check each room's WiFi signal and see if any other devices are connected. You wonder what you should look out for when making a BT complete WiFi disc setup. on Do you find it difficult to set up the disc? How to fix BT WiFi Disc flashing red Complete Steps, Step #1: Double-Check the Discs Location, Step #2: Power Cycle or Restart the BT Smart Hub, Step #3: Run the Complete WiFi Discs Setup Again, Step #4: Pair the Complete WiFi Disc to the Hub Again, Step #5: Set the Complete WiFi Discs Setting From Mode 2 to Mode 1, Step #6: Call ISP if the WIFI Disc is Still Flashing Red, Steve modem WAN flashing red: 6 easy fixes [Actionable Guide], Shaw Modem Flashing Green: 5 Super Easy Tips You Must Try, Xfinity modem blinking green: Common causes & fixes [2022's guide], Modem WAN light blinking red: A Complete fixing guide [updated], BT Disc flashing red: 6 stupid-simple fixing steps [Pocket Tips]. Not got the app? If you are looking for the best wifi extender for Xfinity, visit our blog for recommendations. This is similar, but without using the BT Smart Hub 2. The BT WiFi quantity you need depends on your houses size. You may want to adjust the position after set-up if your speeds are slow. 0 Ratings. Black discs are just compatible with the BT Smart Hub 2 and will not work with non-BT service suppliers. You'll need to update your wireless devices with the new details. If you're using Mini Whole Home Wi-Fi, from the app's 'Settings' tab, select LED brightness, and then choose between Off or On. I have tried turning off my 'SmartHub 2' for a few minutes and then turning it back on before once again trying to pair up the 'Disk'. Open the Hub Manager by typing 192.168.1.254 in the browser. For example, if you want a stronger signal upstairs and the hub is on your ground floor, you should place the disc near the upstairs floor or your ground floor ceiling. Step 4. This device is a powerful booster supporting you in reaching a reliable and consistent network connection. Alternatively, follow these steps to connect using an Ethernet cable in the hub box: Step 1. Wait for 5 minutes to start a detection on the device. It's a pain having to move it and shift the settee to reconnect each time. 29-01-2019 on on You can now unplug the cable. If you're still having problems, use our online troubleshooter. On the home screen, select More, Your wi-fi network and then Set up new disc. Youll need to turn off and unplug any existing hubs before you can install your Complete Wi-Fi. A BT sales rep offered me a new contract that included the Wifi range extending discs. You can do this from the Settings menu or manually turn each disc off then on. According to BT, it's compact, reliable, and guarantees flawless WiFi in each room of your home. The light should change to blue after about a minute, BT Whole Home Wi-Fi FAQs - Set-up and installation, BT Whole Home Wi-Fi FAQs - Benefits and comparisons, BT Whole Home Wi-Fi FAQs - Settings and functions, BT Whole Home Wi-Fi FAQs - System requirements. Below are an easy guide allowing you to do this process: BT wifi disc setup without app, Using the Ethernet cable with the hub, is the first way to set up a BT Wi-Fi disc. Connect the disc to the hub via Ethernet cable by closing the two devices. . 17h23. Having some issues trying to connect my BT whole home wifi disks to my Vodafone router. Plug one end of the ethernet cable into a yellow port on the back of the Hub and the other end into the yellow port on the disc. Finally, if the first two attempts can not solve the issue, call the number on the BT website. A quick guide on fixing BT disc flashing red. How do I change the name of my wireless network? A small handful of devices will list the discs separately as the discs have a different BSSID or MAC address. Hi@JimWooly21 thanks for the update and good to hear all is working ok now. You need the My BT app to find out where to place your discs for the best signal. The Hub Admin password allows you to update the Hub's wireless network and the Hub and disc light status. If you wish to connect more discs by Ethernet, you'll need to connect them to the Ethernet port on another disc. Lastly, you will search and scan the My BT QR code. For guidance on setting up your Hub, see Connecting and set up of your BT Hub>. You must also set up Smart Hub 2 for BT disc to get faster. Ask for an engineer to install Openreach if you dont have My BT app. If you're using Mini Whole Home Wi-Fi, from the app's 'Settings' tab, select LED brightness, and then choose between Off or On. If you need extra discs for Wi-Fi in each room, BT will send you 2 extra discs at no additional charge. Step 2. Again the light will turn a solid blue. Step 6. The light flash red and within a few seconds turn solid blue I can't install an add-on disc. How to connect a BT Complete Wifi disc? Factory reset the disk attached to the hub (router). It is a BTs advanced router that includes assimilated support appropriate for Ultrafast Broadband and 2 DECT antennas. Youve found a great location for your Wi-Fi Disc. In the unlikely event that a disc gets too hot, it will turn off automatically. Avoid obstructing it with the carpets or blocks. Dont put the disc on fragile surfaces to avoid breaking or scratching. Then, navigate More and Your WiFi network and Set up New Disc in the app. 27-03-2019 Initially when I received the 'Smart Hub 2' and 'Wi-Fi Disk' everything set up with ease. On the home screen, select More, Your wi-fi network and then Set up new disc. on - Finding the best location for your Wi-Fi Disc/Wi-Fi Plus. If so it is useless to me as I cannot drill a hole in the ceiling or lay and ethernet cable to where I planned on putting the disc. 27-03-2019 Tap Save to confirm the modification or change the settings. Contact BTs ISP if you still see the red light. Ask questions and share tips with other people 24 hours a day. How to set up your Complete Wi-fi Disc Watch on Set up a BT ID Download the My BT app Set up your Smart Hub 2 Connect your Smart Hub 2 and Wi-Fi disc Where should I put my Wi-Fi disc? All of this, according to BT, can give you faster connections and the ability to stream HD content in the room. How to Know if there is a problem with the BT Disc Setup? You'll need to update your wireless devices with the new details. If you followed the above steps but still see the BT disc flashing red light, contact BT internet service provider. Just plug in the cable in the discs RJ45 socket and it'll join your Whole Home Wi-Fi network. Contact the BT helpdesk if you need a replacement, Electronic devices hate liquids: dont place devices and power adapters where it's damp or near sources of water or splashes, Product may cause scratches or marks if placed on fragile surfaces (for example, veneered wood or delicate fabrics). Step 4. Go to your nearest store or order a new shop online for new cables. You should consider some things below to set up BT disc with care and safety: Keep all devices away from the Sun and heat. Problems with Complete Wi-Fi, what do I do? First check the Ethernet connection from your hub (router). If you're a new customer, we'll have created your BT ID when you joined. Remove the disc and insert it where you want. Plug in your Wi-Fi Disc next to your Business Smart Hub 2. On the home screen, select More, Your wi-fi network and then Set up new disc. What is Complete Wi-Fi and how do I get started? Step 1. Hopefully, you will see this guide on fixing BT disc flashing red is useful and beneficial. Then you can get connected and online straight away without your broadband being activated. Use a needle or paper clip to press the factory reset button for about one second. You can download the My BT app from the App Store or Google Play Store. It means your device cannot connect to your hub, You can connect with an ethernet cable or move it closer to the hub, Wow. This also applies if you turn on the Guest Network, when the same Guest Network name (SSID) will be used for both 2.4GHz and 5GHz. Step 3. The following simple steps will help you switch the mode 2 set to mode 1: Step 1. 18h07. Customers of other providers can sign up for BT's equivalent services in the form of Whole Home Wi-Fi. Maintain the rooms temperature from 0 to 40 degrees Celsius. This also applies if you turn on the Guest Network, when the same Guest Network name (SSID) will be used for both 2.4GHz and 5GHz. The best spot is a clear space off the floor close to a power socket. The disc range also depends on its working surroundings and location. Once logged into it, tick the Mode box to choose Mode 1. While the LED is flashing purple, don't turn off your Wi-Fi discs - the LED will turn solid purple then solid blue when finished. The LED is permanently red and the new disc doesn't appear in the app. Try rebooting the disc, the primary disc and the router. But here is the best part. Try restarting your Whole Home Wi-Fi. on The red light often indicates a potential problem when it appears on your device. Plug one end into your Wi-Fi disc and the other into your Business Smart Hub 2 to start pairing. It'll even work out where to put your Wi-Fi disc and check the strength of your wi-fi signal in every room. 20h19. The quickest and easiest way is by using the BT Business app. BT Complete Wi-Fi comes with the Smart Hub 2 and one Wi-Fi Disc, the idea being that if there's a Wi-Fi blackspot in your house, the Disc can be installed to ensure that you have house-wide access . After a minute or two the light on your Wi-Fi Disc will stop flashing red and turn either solid blue or orange. >. How do I set up port forwarding on my BT Hub? 19-08-2019 You can look for this information by choosing the relevant tile from the WiFi network section in More Menu or on your home screen. If it's the white "WholeHome Wi-Fi" disc then it forms part of a Mesh Network with other white Discs, in which case yes, one of the discs must be permanently connected to the router. This will guide you through the set-up and suggest the best location for your disc. Between your router and the Wi-Fi dead zone, place the extender. The Whole Home Wi-Fi app gives location tips and lets you test different locations for your discs. BT Hub, BT Voyager and Connected Devices GPL code. This is the process to pair them without the app. Premium Whole Home Wi-Fi & Whole Home Wi-Fi 6. All discs for 2.4GHz and 5GHz use the same Network name (SSID), so most devices will see it as a single network. Go to your nearest store or order a new shop online for new cables. Switch off your electrical socket if it's safe to do so and contact the BT helpdesk, Dont attempt to open your devices or power adapters. Alternatively, follow the steps below to connect using an ethernet cable. I cant pair my WIFI disc with my Smart Hub 2, Re: Wifi Disc pairing problem - it doesnt, Announcements, Guides & Community Updates, Plug one end of the Ethernet cable into one of the yellow ports at the back of the Smart 2 Hub, Plug the other end of the Ethernet cable into the yellow port at the back of the Wi-Fi Disc, The light on the Wi-Fi Disc will start flashing blue. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. What's the Admin password and why do I need it? The next step to fix BT Wifi disc flashing red light should be taken after you find the best location is to power cycle or restart the BT Smart Hub. The light on the Wi-Fi disc will start flashing blue and will turn solid blue after a couple of minutes. So I don't consider it to be a major issue. If you feel it is hard to seek a solution to your problem, you may ask for help by choosing Chat on the same site. Also, it is unable to receive a stable connection from Smart Hub. I received my package today and saw the ethernet port on the back of the disc along with the instructions stating to connect the ethernet cable. BT Complete Wi-Fi may suit BT Broadband customers living in large homes, cottages, or old townhouses. 20h02. This is clearley explained in the set-up instructions. Connect it with the WAN port on the BT hubs back. It is one of the best ways to troubleshoot the problem quickly and effectively. The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. You may want to adjust the position after set-up if your speeds are slow. So you can check our upcoming post for more details! Yes, you can locate a disc a long distance from your hub (router) - for example, in an outbuilding - and have an Ethernet cable connection back to your hub (router). Networks are treated as one entity, so you don't have to use many different passwords to connect to them. Here are detailed steps for restarting the hub: Step 1. The light should change to blue after about a minute, BT Whole Home Wi-Fi FAQs - Set-up and installation, Getting started on the BT Community Forum. Do BT Wi-Fi Discs work with other routers? You can download the My BT app from the App Store or Google Play Store. Setting up your Complete Wi-Fi disc is straightforward. You can use the ethernet port on the disk to pair it with your hub. You'll need to set up a BT ID to access the My BT app. I have the same issue, 3 disc pack and 2 disc pack plus One disc (total 6). Go to your hub's settings in the My BT app and choose Update wireless network. It will then connect wirelessly to the hub after a few mins. I've sent you a Private Message with details on how you can get in contact with the mod team. You can navigate to this information by clicking on the relevant tile on the home screen or via the Your Wi-Fi Network section in the More menu. There are no serviceable parts and opening them poses a risk of electrical shock, This device has been evaluated for and shown to be compliant with European Guidelines when installed and operated with a minimum distance of 20cm. The range of the discs can vary significantly depending on the operating environment and the location. This article is the right option for you. Step 3. The best spot for your Wi-Fi Disc. Use the disc location checker in the My BT app to find the best location for your disc. This is done by connecting the Smart Hub 2 router to a Wi-Fi disk. Just plug it in to the mains and connect a lan cable between it and the hub. Built-in wi-fi technology automatically . How to install an add-on disc | BT Whole Home Wi-Fi - YouTube 0:00 / 0:54 How to install an add-on disc | BT Whole Home Wi-Fi BT 33.5K subscribers Subscribe 49 52K views 5 years ago. On the other discs you can use the Ethernet port to connect other wired devices to the network. BT WiFi works via a Wi-Fi Disk combination and Smart Hub 2. You also consider some methods to keep the disc safe. After a couple of minutes it will turn solid blue You can now unplug the Ethernet cable. I am having the same problem. The LED will then flash blue for a few seconds whilst it connects, before turning solid blue. 19-08-2019 I have not tried a full reset of the 'SmartHub' as I have quite a few port forwarding rules set and don't want to lose them. Plug the internet cable into the modems LAN 1 outlet. The BT Wi-Fi Disc is a device with a small size and round shape placed anywhere in your workplace or house to generate a wireless network. Use the disc location checker in the My BT app to find the best location for your disc. Wait for the color to switch to solid blue and turn off the device. I have gone through the set up procedure multiple times with the same end results. Thanks for making and sharing it! gibbylinks. Place on a mat if needed, Designed for use at room temperatures between 0 and 40C, Dust with a soft dry cloth - dont use water or solvent, Regularly check that objects dont cover any parts or any vents that could cause overheating, If your devices or power adapters appear damaged, stop using them immediately. Step 5. Setup Complete Wi-Fi (Black disc) without cable? 17-08-2019 We offer you a detailed step to help you set up BT disc quickly without hassle.

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