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I tried calling and was on hold forever. If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. The action you just performed triggered the security solution. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! 50. miles of. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Please advise on how to find this information. Explain your scenario, and provide any applicable evidence. Open our virtual assistant, click on "Contact form" and let us know how we can help you. At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. They have ruined my World Series experience. Re: I accidentally put the wrong email when buying tickets. Are you the buyer or seller because you post is confusing? hours. will see them in court how much will that cost stubhub? Alternatively, you can send us an email at Customer Service Number: 1-866-788-2482. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. Your IP: Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Hi @Lee36. Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? Yes No Still Need Help? After logging in you can close it and return to this page. They responded with "sorry for the confusion" Then I was tossed around this embarrassment of a customer care line, where they proceeded to talk over me and answer my questions with more questions. How to win your consumer dispute using the Elliott Method. Re: Accepted tickets in Ticketmaster with different email than StubHub account. These tickets can be for sports, concerts, theater and live entertainment. The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). Restrictions apply. StubHub themselves are advising of this . Under 'Email address' or 'Primary phone,' select the pencil. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? customersupportuk@stubhub.co.uk. All Rights Reserved. 12-08-2022 04:25 AM. Yes You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. Pro tips & talking points. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Search over 700 The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Plus, we have insightful letters, insider tips, and more. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! They call you stupid and hang up on you. Copyright Coporate Office Headquarters -2023. Help us improve this article with your feedback. million verified professionals across 35 million companies. Waited too long to get a passport? and our Is this your company? To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com All Rights Reserved. StubHub is a ticket reseller. Absolutely ridiculous lack of real customer service. My American Tourister luggage is defective. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. you guys are a huge corporation and you cant even get a total right. Current hold time. Other common StubHub email patterns are [first] [last] (ex. Contact. As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. form" and let us know how we can help you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Youll also connect with other readers who want to make the world a better place. Communicate regularly so that you are aware of problems or upcoming needs. Agent. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. Sign In. Here's what can you do to speed things up, The memberships are costly and have no value. [last] (ex. Initial StubHub complaints should be directed to their team directly. Every order is 100% guaranteed. GetHuman features available: Best alternatives to phone. Recieved tickets for the steelers game for christmas day when we got there our seats were not together! 01-06-2022 08:07 PM. STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. We publish the names and emails of customer service managers. Sorry we couldn't be helpful. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. Required fields are marked. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Try any other company just not this one. We'll do our best to get back to you in the next 24 hours. We are changing the way you register and sign-in to the StubHub Community. I requested a refund on December 21, 2021 and have not received anything - not even an email update. . Customer service all the way to your seat, 2000-2022 StubHub. {{ userNotificationState.getAlertCount('bell') }}. : Are you still with me?Me: yesAgent. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. StubHub was founded by Eric Baker and Jeff Fluhr. Did we mention it's free? (on the StubHub app, go to 'My tickets.' Were always here to help. No events within. 1. That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. How To Contact StubHub Corporate Office Headquarters. SO MUCH FOR THEIR GAURENTEE! Delivering tickets 21. 199 Fremont Street, Floor 4. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Here's what's shakin' on South Island. Yes All Rights Reserved. The only way for sellers to transfer tickets is to forward the email with the link. As long as the tickets were transferred by the seller you are fine. You're all set! Same here. trying to get a phone number for corp. office the number on home page does not work!!!!!! No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. No phone number, no email, no chat. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information The login page will open in a new tab. Privacy Policy. How do I get it fixed? StubHub is the world's top destination for ticket buyers and resellers. We'll do our best to get back to you in the next 24 Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. The latest complaint misleading ticket sales was resolved on Aug 29, 2014. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent. You will enter your community username and new password and done! Payments. Cloudflare Ray ID: 7c0c3f0fa8573885 Submit a complaint and get your issue resolved. Lorem ipsum dolor sit, amet consectetur adipisicing elit. and dont tell anyone about any currency charges, change it on everyones visa in hopes to make more money without people knowing. Lorem ipsum dolor sit amet consectetur adipisicing elit. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. But its complicated. My Tickets. I have the same case, I accidentally put the wrong email when buying tickets. Whats the Booking.com refund process? 175048 members 524 online Browse the forums Buying and Purchased tickets 1269 Posts Selling Tickets 1306 Posts Account and Settings 145 Posts Events and Venues 161 Posts Major Events 0 Posts Community activity Start a Discussion Recent Unanswered Suspicious Email We'll automatically confirm your order within 30 minutes of correct transfer. Should airlines pay for what they've done to us? Customer Service. My Sales. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. StubHub competes in a variety of industries, such as ticket exchange and ticket resale. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. This may include details from your tickets (so be sure to keep them), or information from the event venue. The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. For more information, please see our The latest review Stubhub ticketing was posted on Apr 11, 2023. Heres what to do. Stubhubs terms and conditions do not allow for communication between buyer and seller. After the switch, you will enter the email address you use to access the community in order to reset your password. My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. That is a scam btw. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% San Francisco, CA 94105 USA. jdoe@stubhub.com), which is being used by 88.9% of StubHub work email addresses. Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? We found clear and detailed contact information for StubHub. Hello, they solved something for you. Combined with viagogo, we now span 90+ countries around the world. Our help is free. Looking for a particular StubHub employee's phone or email? is there a way to contact stubhub that isn't their phone number, facebook or twitter. janedoe@stubhub.com) and [first]. proven methods for fixing any consumer problem. So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. I will be contacting my Attorney General as well as filing complaints with any relevant organization. Welcome to StubHub Community! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Help us improve this article with your feedback. Danielle is the author of this solution article. Give us a call if you need help with something urgent. Know any other ways to contact StubHub? StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? Use of this website signifies your agreement to our, / Changing your default email address or phone number. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 I listened my tickets on StubHub as mobile transfer and. Do I have to pay this service bill? It's often the quickest way to sort something out. . What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. Picking up your tickets at one of our Last Minute Service Centres? In all, StubHub uses 5 work email formats. 03-16-2022 08:50 PM. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. You may or may not have one. Sorry we couldn't be helpful. Please help. 1,915 talking about this. Use this comments board to leave complaints and reviews about StubHub. You can find contact details for StubHub above. All Rights Reserved. Remind me when call center opens. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 They buy good feelings and solutions to problems. 208.97.145.23 Filed today. your customer service department should be embarrassed. ComplaintsBoard.com is a leading complaint resolution website on the Internet. How to change the delivery method of my sale. jane.doe@stubhub.com). Corporate Phone Number: 1-415-222-8400. StubHub has resolved 66 complaints. Check out our directory. still has not resolved my issue. Thanks for your message we aim to get back to you within 24 hours. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. We'll do our best to get back to you in the next 24 hours. Sold tickets on StubHub but don't have them. Southwest just got a one-two punch for its holiday misdeeds. How long should it suffer? free lookups / month. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Your email address will not be published. To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. If you could help me correct this, that would be great, Im freaking out. Open our virtual assistant, click on "Contact StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. Performance & security by Cloudflare. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. Here is a copy of my most recent email:Are you serious? Ask the Community Contact Support Related Articles The most common StubHub email format is [first_initial] [last] (ex. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. A person pretends to be from StubHub. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. 292 Worst service ever and do not deliver what customer expects. Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. It's often the quickest way to sort something out. Nobody could explain how to email tickets after being sent to four different people. Or, they can contact you as a seller listed on StubHub. Click to reveal It provides a platform for users to put list their unwanted tickets for sale. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. 4)Identify and Anticipate Needs Customers don't buy products or services. tickets can be for sports, concerts, theater and live entertainment. the exact pickup location and times. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. Now 3 days later I get an email telling me to do the same things I have tried a dozen times already. What should I do? Stay away from this company unless you want to get screwed. No. How do I get it fixed? My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events Check out our FAQ Call us Give us a call if you need help with something urgent. : That is rightMe: well that isnt what happened so. 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. I'm assuming you also got the random email about your payment method being updated? Get contact details including emails and phone numbers Orders. This contact was published on October 2, 2016 and updated on October 22, 2022. Fax Number: 1-415-222-8552. What do I do! You can email the site owner to let them know you were blocked. Up to 5 Click here to get notifications about new complaints of StubHub. ', Enter your email address, the access code, and your phone number. Under 'Have an access code,' select 'Find your order. st michael the archangel cemetery, cuanto tiempo tarda en degradarse un encendedor de plastico, midlands 1 west rugby results,

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