why does ebay think my item is counterfeit

While it seems like eBay should cover losses for a scam that is this obvious, there are some specific situations in which purchases arent covered by eBays Money Back Guarantee. "As with most things, if it's too good to be . They are absolutely not and I have the receipt as well. Something went wrong. 12-30-2021 If the shipped item was sold for under $750, delivery notification is adequate proof. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. The seller offers to handle the shipping process and set it up (usually, its the buyer who has to take care of this step). You have no way of knowing if another seller is having the same issue. Just because you didn't get all of them pulled originally, was not an indicator that only those pulled were in violation. This will make it do that your listing goes to the top of the search list. Once sellers have your money (or bank account information), theyll stop responding to you and never send the item. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. Gift card scammers reach out to victims by phone, email, or social media. The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. However, when you receive the package, you notice that it shows your correct mailing address but is addressed to a different person. Be especially careful if youre linked to an eBay listing from a social post. It is calculated using the information contained in your Equifax credit file. Removing them protects sellers and their buyers from buyer protection claims and financial loss. In the future, please ensure items you list for sale on eBay are authentic. So in order to sell my stuff I have to offer just regular shipping which doesnt come with tracking. Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. In this scam, sellers never send items youve paid for. Dont give eBay sellers your personal information. Becoming familiar with the scams described in this guide, and knowing how to spot the telltale signs of a scammer, can help keep you safe.. They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. If you do, eBay will consider the transaction as returned or refused, which means youre no longer covered by eBays Money Back Guarantee, and you can no longer dispute the sale.. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. I have to take her to court! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. 10:22 AM That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. Counterfeit goods are not allowed on eBay. Take time to read through the listing and check the details. You can do this multiple times a day if you want. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. Before buying, contact the seller through eBays messaging system to ask for additional information to help you verify that its not counterfeit. eBay is very aware that scams occur on the website. You should receive a response from eBay within 48 hours, and ultimately receive a refund of the purchase price, plus shipping, if applicable. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. 12-31-2021 I have multiple people selling my exclusive product for less that I sell it for on Ebay. Related: How To Know If Youve Received a Fake USPS Tracking Number . We highlight products and services you might find interesting. keep sharing about your item in social network, every five minutes if needed. Buyer pretended the item/ring was not as listed. Discover all the ways we've got your back. Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. Who in their right mind would agree with this level of incompetence? I have 100% seller feedback. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. 08:54 AM In this case, the purchase may be completed without flaw. Some scammers post on social media about authentic goods and then link to an eBay listing for a fake, fraudulent, or unbranded version., These scams can often be large operations like in the case of two Florida entrepreneurs, who were recently convicted of setting up dozens of eBay and Amazon FBA storefronts and selling ~$1 billion in counterfeit Cisco equipment [*]., Triangulation fraud is a sophisticated eBay scam in which fraudulent sellers use stolen credit cards to siphon funds from unsuspecting victims.. Not all features use AI capabilities. Disclosure: This post is brought to you by the Insider Reviews team. Heres where to find. 08:13 PM This is a major benefit as some sellers on eBay don't offer returns. So, I cancel the order and sent in a statement. I could not even upload the receipt where I got the product to help win the appeal. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. Related: Change-of-Address Scam: Why Scammers Want Your Address , eBay is full of listings for legitimate high-quality items. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. This scam is a new twist on the offer of overpayment. In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. Used underwear and socks are not allowed. Legitimate reps will not ask for this information. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. Know the value of what youre buying, and dont get blinded by too good to be true deals. Statements that the paperwork and car are being stored in an eBay warehouse (there is no eBay warehouse). Be wary of listings that are up for sale for only a short duration, especially high-value or hard-to-get items that are heavily discounted. eBay will not assist with a transaction that occurred beyond its purview. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. But you have to follow eBays policies to be covered. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. I do not want to break any of eBays rules. We're here to help if you have problems. Ebay will always tell you that our programming won't catch everything, but honestly, that bullshit because if that was the case front page items that have sold hundreds and thousands of product would be pulled first. I have checked thoroughly and this item doesn't breach. Nonetheless, the site is saturated with imitation merchandise. All rights reserved. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. 133131337637 - New Adidas 2018/19 Manchester United Pogba Jersey - XL - NWT Climalite $120133147431765 - Nike NFL Baltimore Ravens #57 CJ Mosley On Field White Jersey Size: Large Mens, Ebay Says my items are counterfeit and won't tell me why. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. They just told me ebay found the listing and reported it as fake. Why fight a battle you can not win? They then try to trick you into rushing through a purchase so youll ignore any warning signs of a scam. Why should I move on when eBay is clearly being incompetent? Buyers want to shop with confidence, and this is an easy way for them to do it. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. The email they sent me is below. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. You can report an issue with a seller to eBay directly here. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. I appear to have been scammed after I sold a 450 pair of trainers on eBay about a month ago to a "buyer" in the US. If youre the victim of an eBay scam, there are steps you can take to recover your money and protect others from the scam: eBays Money Back Guarantee helps protect buyers and sellers. There is no way to dispute a transaction once its finalized in this way. I wanted to know what it was so I did not do it in my future listings but they did not tell me and they just keep saying come type up memo from ebay and did not give me help. I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. I called eBay and they said if the listing is even believed to be 99% real that 1% can still have the listing removed. Hmm The word custom and lego makes it a fake if you have yet to figure this out. Incompetence I guess is highly valued at eBays headquarters. Scammers will use any available platform to trick innocent people out of their money or goods, and eBay is no exception. By clicking Sign up, you agree to receive marketing emails from Insider Just ask MegaBloks. Many scammers will sell cheap items to boost their overall rating before trying to scam people on more expensive listings.. After completing the sale normally, the seller will post the package with the correct address but the wrong name. Disputing the chargeback can take a lot of time and hassle on your behalf. She wants to return it even though my item states ALL SALES ARE FINAL. Never pay for goods outside of eBay or via payment systems through which you cant get a refund or initiate a chargeback. In my 8 years selling in this account, I have been warned about selling two different DVDs alleging they were boots; neither were, but I desisted. I have been talking to someone with same story Im trying to buy a car. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. The seller has three days to respond. In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. This leads you as the buyer to think youve received someone elses parcel by mistake, and you return it or take it back to the post office. We welcome your feedback. We may have to remove a listing if it violates our policiesor ifthe rights owner asksus to. Perhaps if eBay banned such sellers with a zero tolerance poli. Never do this as it can compromise all of your accounts, passwords, and sensitive data. Activity on your account didnt follow our policy. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. How To Avoid the 14 Latest Venmo Scams [2023 Update]. In addition, I was also warned concerning two adult DVDs; they were not, but, again I desisted. There's no chance of spending hundreds or thousands of dollars only to never hear from the seller again or to receive a counterfeit item in return (granted, there are protections for that, but it doesn't make getting scammed any less frustrating). I asked they why they are and they just told be there is a discrepancy in the listing. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. It could be a matter of there being too many counterfeits on the market. Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. If you've come to terms with never owning your dream watch or designer handbag because of an egregious retail price, eBay Authenticate can make it a feasible reality. by Scammers are hoping that youll assume the shipment was a mistake and return the package. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). Limited offer! Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price. However, there are several key benefits that alleviate the concerns associated with buying big-ticket, rare, or collectible items online. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. Then you go on to say that the items are not available on TMCs site. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. If you call something a "mini-fig" or minifig on here, it is supposed to be a lego productmy guess is based on the The Minifig Co site that you referenced in your listings (sold out reference) caused part of your issue..these are not lego issued and that is where the "fake" is coming from. I also cannot relist items that are pulled because eBay makes them disappear from my account. View basket for details. Im concerned this is a scam. While there have, in fact, been instances of fraud and fakes on eBay (unfortunately, you can expect that on any platform where independent buyers and sellers have the autonomy to do business without a ton of oversight), the company has made amazing strides to improve the user experience for buyers and sellers and ultimately drive smoother transactions. You send the item promptly but days later you find that the check bounces, leaving you with nothing. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. Some are targeted at buyers, others at sellers. They may even provide photos of the broken item. Following through on their stated return policy. This can include receiving a wrong or damaged item. Are all Louis Vuitton bags made in France? If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program at no cost. Ummm, you do know eBay is a e-commerce business, right? If a word is blocked in your submission title, it is because it's covered in the FAQ or is against the rules of the subreddit. I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! 2023 Comparitech Limited. Heres what to do if someone used your credit card number (without your card!). They readily cooperate with law enforcement. Savvy sellers can avoid getting ensnared by selling fake goods by taking advantage of eBay Authenticate. We had to remove your listing because it didnt follow ourCounterfeit policy. You can also ask the seller to show you proof of authenticity. But I want to clear something up here: With all the strides the company has made to protect buyers, that reputation is undeserved. You'll also find many giftable items for the upcoming holiday season. I manufacture them myself and sell for only one price. I am not purposely trying to break the rules. A buyer happily purchases your item. We dont allow counterfeit items, replicas, or unauthorized copies to be listed on eBay. Unfortunately, scammers take advantage of this system and may: If you fall for a fake second chance offer, youll pay the scammer but never receive the item. Follow these steps if you think your item is counterfeit: If you believe your item is counterfeit, or isn't as described, contact the seller first. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. Some sellers simply may not know their items are not real, while others knowingly list inauthentic items and don't think they will get caught. Also since you have been warned of such you on the list to be checked. Whether using a credit card or PayPal, buyers can always reverse a transaction using a chargeback. I know for a fact they are real products because it comes from a authorized store. i think someone is trying to scam me like this to. If a listing says the item is authentic, but you receive a counterfeit item, report it to eBay and ask for a refund. A buyer from Europe orders at item and pays for it. you can also report the seller and leave negative feedback. If youre a trusting person, you may send the item in good faith, assuming the email is authentic. Record any serial numbers or unique codes. With all of the added benefits, there's really no reason not to shop or at least browse on eBay Authenticate for those high-end luxury items and collectibles you've been nervous about buying online. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers. Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. When a problem with your order occursit doesnt arrive or is the wrong itemthe victim calls this number. This sounds exactly like the issue Im having! Since all of the items are professionally authenticated and in the possession of eBay at the time of your purchase, you can guarantee that the item you receive is the same item in the listing. This is incompetence at its finest because if they really wanted to correct this issue they would have told me specifically what I am doing wrong. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing.

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